Shipping
SHIPPING
We ship in more than 26 countries in the world.
Delivery in France
We use Colissimo, the shipping service of La Poste for delivering in metropolitan France.
Delivery time : Between 2 to 3 days.
These delivery times are just an indication of the average time in days.
Track the delivery of your package with its tracking number on :
https://www.laposte.fr/outils/suivre-vos-envois?colissimo=true
The package is delivered at the address indicated on the order form by their postman. In the case that you are absent, you shall receive a notice of passage from the postman, allowing you to withdraw the package from the local post office. Generally it shall be keep in the local post office for a maximum of 15 days.
Delivery in Europe, North America and International
Mydelivengo is a shipping service provided by Ascendia, a joint venture between the French Post Office and the Swiss Post for international shipments.
We deliver most of the European countries : Austria, Belgium, Crotia, Cypris, Denmark, Spain, Germany, United Kingdom, Greece, Hungary, Ireland, Estonia, Italy, Latvia, Lituania, Luxembourg, Malta, Norway, Netherlands, Poland, Serbia, Slovakia, Slovenia, Sweden.
And we also deliver USA and Canada.
Indicative delivery time in Europe : Between 5 to 10 Business days.
Indicative delivery time in North America : Between 9 to 15 Business days.
Track the delivery of your package with its tracking number on : https://www.17track.net/
The packets are distributed by postal operators in the country of destination, in mailbox. In case of absence or unavailability of the recipient, the customer is notified of the passage of the postman and can recover his package in post office. Generally it shall be keep in the local post office for a maximum of 10 to 15 days.
Note that you may be asked to pay additional duties and taxes in your country before the shipment is delivered.
Duties and taxes on shipments are legal requirements that must be settled before your shipment can be delivered.
With a network spanning 220 countries, DHL is the global leader in express delivery. DHL Express is the fastest carrier on the market for international shipments.
For major worldwide destinations, the DHL Express International delivery service allows your package to arrive within 2-4 days.
Track the delivery of your package with its tracking number on: https://www.dhl.com/en/express/tracking.shtml